Shipping Policy

This Shipping Policy explains how Hewlett Computer Services LLC processes, ships, and delivers physical products purchased through our website. Please review this policy before placing an order.

1. Shipping Overview

This Shipping Policy explains how Hewlett Computer Services LLC processes, ships, and delivers physical products purchased through our website. By placing an order, you acknowledge and agree to the shipping terms outlined below.

2. Order Processing

Orders are generally processed within 1–3 business days after successful payment authorization.

  • Orders are processed Monday through Friday, excluding public holidays.
  • Orders placed after business hours, on weekends, or holidays will be processed on the next business day.
  • Additional processing time may be required during peak seasons or promotional events.

3. Shipping Methods & Delivery Estimates

Estimated delivery times begin after order processing and may vary depending on destination, carrier availability, weather conditions, customs processing, or other unforeseen circumstances.

  • United States: 3–7 Business Days
  • Canada: 5–10 Business Days
  • United Kingdom: 5–10 Business Days
  • Australia: 7–14 Business Days
  • India: 5–12 Business Days

Delivery estimates are provided for reference only and are not guaranteed unless expressly stated.

4. Shipping Charges

Shipping charges are calculated during checkout based on the delivery destination, package size, weight, and selected shipping method.

  • Applicable shipping fees are displayed before completing your purchase.
  • Free shipping promotions may be offered for eligible products or orders.
  • Taxes, duties, or additional charges are not included unless specifically stated.

5. International Shipping

Hewlett Computer Services LLC ships to selected international destinations where available.

  • Customers are responsible for applicable customs duties, import taxes, and local government fees.
  • International shipments may be delayed due to customs inspections.
  • We are not responsible for delays caused by customs authorities or local postal services.

6. Order Tracking

Once your order has been shipped, a shipping confirmation email containing tracking information will be sent to the email address provided during checkout.

Tracking updates are provided directly by the shipping carrier and may require up to 24 hours to become available.

7. Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information at the time of purchase.

  • Orders shipped to an incorrect address due to customer error may not qualify for replacement or refund.
  • Additional shipping charges may apply if an order must be reshipped.
  • Please contact us immediately if you need to correct your shipping information before your order is dispatched.

8. Lost, Delayed, or Damaged Shipments

Although we work with reputable shipping carriers, delivery delays may occasionally occur.

  • If your package arrives damaged, please contact us within 7 days of delivery.
  • Photographs of the damaged package and product may be required.
  • If a shipment is lost in transit, we will assist you in working with the carrier to resolve the issue.
  • Packages marked as "Delivered" by the carrier are considered successfully delivered.

9. Digital Products & Services

Products or services delivered electronically, including software, digital downloads, licenses, or online services, are not subject to physical shipping.

Digital purchases are delivered electronically through email, account access, or other approved delivery methods.

10. Delivery Restrictions

Hewlett Computer Services LLC reserves the right to refuse, delay, or cancel shipments where:

  • Shipping restrictions prohibit delivery.
  • Fraud prevention measures require additional verification.
  • Products become unavailable after purchase.
  • Government regulations prevent shipment.

11. Shipping Policy Updates

We may update this Shipping Policy periodically to reflect changes in our shipping procedures, carrier services, legal requirements, or operational practices.

Updated versions become effective immediately upon publication on this website.

12. Contact Information

If you have any questions regarding shipping, delivery, or order tracking, please contact us:

Company: Hewlett Computer Services LLC

Email: support@hewlettcomputerservice.us

Phone: +1 8133377685

Address: 2634 Cove Court, Vista, CA 92081

Business Hours: Mon–Fri 8:00 AM – 7:00 PM PT
Sat 9:00 AM – 5:00 PM PT

Customer Support: 9:00 AM – 8:00 PM PT, 7 Days a Week